FAQ's

FAQ's

If your questions/concerns are not addressed by the FAQ please don't hesitate to reach out to us. apparentlyboutique@gmail.com

About Order Cancellations:

We do not offer cancellations, exchanges or changes to orders after they have been placed as they go directly into processing.

The Item I received is damaged!

Please notify us upon delivery and we will get you a replacement.Please provide your order number and pictures of the damaged product and your name to our email.

I need to change my shipping address, what do I do?

Please email us the new address you would like your package to be deilvered to as soon as possible.

My order was sent back to you, what do I do?

 If your order is returned due to an insufficient address that was provided during checkout we will reach out to you via email. For you to receive your package you must purchase a new shipping label that will be provided to you in an email.

My order states it is delivered but I don't have it, what do I do?

If your order states that it is delivered but you haven't received it please wait up to 7 business days to see if your package arrives. If it doesn't arrive please reach out to USPS/UPS so they can assist you.

 

What size am I? How do I care for my apparel?

Sizing of each listing will be at the end of the photos for the listing.All items run true to size unless stated otherwise.

Please wash all your apparel inside out on cold and air dry. For boutique clothing please see each individual tag for best care instructions.

 

- Prior to contacting us please look over the FAQ to see if your questions are answered! If not, don't hesitate to reach out to us at apparentlyboutique@gmail.com

 

- Legally, by pressing the checkout button you are agreeing to the aforementioned terms and conditions. All sales are final. Please be mindful of putting the correct address, any promocodes and correct credit card information. We are not responsible for customer input error. Promos cannot be added after an order has been processed.